A web-based Customer Relationship Management System is affordable, easy to use and deploys quickly so businesses can better manage their customer interactions and the results of those efforts. Share up-to-the-minute customer history throughout the company - - whether it came in over the phone, fax, email, chat, web, or PDA. Easily automate and streamline the manual business processes that are stealing hours of your productivity.

Cyrus Systems can provide live online interaction is a cost effective, hosted solution that helps boost customer acquisition and retention on e-business sites. The tools provide your agents with the power to enhance your online customer service, increase Web sales revenue and build customer loyalty - all in real time.

With live text-based chat, the ability to push any Web based content to customer desktops, and agent/customer collaborative browsing, Web agents can immediately start a dialog with any online prospect requesting information or assistance.

You can take advantage of the Internet's communications impact and modern software development's enterprise integration capabilities. With eCRM, organizations have a clearer picture of their customers.

At Cyrus Systems, we have expertise in web tracking, web-based customer service, systems integration, call center integration, user behavior analysis, recommendation engines and many other CRM components. Cyrus Systems can help you determine how CRM can benefit your business, then work with you to establish a strategic approach and vision, translate that vision into potent projects and architectures, and develop your system.